Managing SPAM at UCSD

For an overview of UCSD's spam identifying system, and detailed instructions for various email applications, please check the ACS page located here: http://www-ono.ucsd.edu/documentation/spam/

Using the UCSD Barracuda Spam Firewall

(For MedEd Staff & Student Exchange Users Only)

UCSD provides a SPAM firewall for all campus Exchange email accounts, which all EdCom Staff members now use. The firewall works by scoring email against a variety of different process designed to catch SPAM email, it then looks at the resulting score and decides if an email is legitmate and delivers it, or if it's spam and quarantine it. When you sign up for the Barracuda SPAM Firewall all email sent to your account will undergoe this process and will either go to your inbox or your quarantine. When enabled a daily quarantine email will appear in your inbox. From here you can either ignore the caught spam, delieve a message if it isn't spam, or whitelist a sender so email form the will always go to your inbox. You may also disable the firewall if you don't wish to use it anymore. The instructions below will walk you through enabling, configuring, and disabling the SPAM firewall for your account.

• Enabling the SPAM Firewall
• Delivering Email that isn't SPAM
• Disabling the SPAM Firewall

Enabling the SPAM Firewall For Your Account

1. Go to https://bigfish.ucsd.edu


2. For the Username enter your email address (don't forget the @ad.ucsd.edu), leave the password blank, and click the Create New Password button



3. It will then email you a password to your inbox and the page will say Account Created
4. Check your inbox and open Email from ACS Barracuda SPAM Firewall and make note of username and password

Delivering Email that isn't SPAM

A SPAM summary will be sent to your email account every morning qne will allow you to review messages tagged as SPAM. If a message isn't SPAM, click the Deliver link next to it to have it sent to your inbox. If you wish to recieve all email from that sender click the Whitelist link to have it always sent to your inbox.

Disabling the SPAM Firewall

If you want to disable SPAM filtering, click the login link at the bottom of a SPAM Summary message, click the Preferences tab at the top of the page, then the Spam Settings tab, check No next to Enable Spam Filtering, click the Save Changes button to finish.